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Play Guidelines

  • All children entering the play space must have a signed waiver
  • Our play space is a sock only environment, for both children and adults. We highly recommend socks with grips on the bottom. Forgot yours, no problem! We have socks available for purchase at the front desk. Sorry, no bare feet or shoes.
  • Alara+Zane is a supervised-play facility. Children must be watched by an accompanying guardian.
  • All personal items should be stored in cubbies or lockers before entering the play space. Alara & Zane, LLC is not responsible for any damaged, lost, or stolen personal property/ goods. 
  •  We have a strict sick policy in order to maintain a safe environment for all our little friends. If you or your child/children are sick, we kindly ask that you please do not enter the play space out of consideration to the other guests and staff!
  •  Guests must be symptom free for a minimum for 24 hours prior to utilizing our play space. Symptoms include, but not limited to: fever, vomiting, diarrhea, persistent cough, pink eye.
  • Alara+Zane has a ZERO BULLYING POLICY. Any children seen harassing or bullying other children will be politely asked to leave and their day pass will be forfeited without refund.
  • While we love animals, no pets are allowed unless they are service animals
  •  No smoking, alcohol or drug use of any kind is allowed at any time in or around the premises.
  •  No outside food or drink is permitted at any time. We have a café onsite that supplies healthy snacks and beverages as well as local partnerships for lunch orders if you're looking for something a little heartier.
  • We kindly ask that no outside toys be brought into the play area.  
  • Cake-cutting, organized parties/events/group are only allowed if booked as a party. Please check our party page or call us for details and pricing.
  • No painting, coloring or arts & crafts are allowed outside of our dedicated Arts & Science room.
  • For you and your child’s safety, no climbing up the slides please.
  • For your safety -no standing on tables, chairs or any of the furniture.  


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